Job Purpose
The main purpose of this job is to offer high standards of customer care and service to customers on the shop floor and at the till points by monitoring stock levels and driving availability of stock on the shop floor and always being available to assist customers.
Job Objectives
To achieve high levels of customer satisfaction through being visible, being knowledgeable and being friend
To increase customer loyalty through promoting the Clicks Clubcard
To positively affect sales through good customer service interaction and following customer guidelines
To monitor and improve/increase stock availability by following stock management processes
To maintaining high levels of store standards through daily housekeeping and merchandising principles
To maintain high levels of accuracy when processing transaction and dealing with cash
To prevent shrinkage and loss by being accurate, honest and vigilant in all job duties
Job Requirements:
Experience and Education:
Matric certificate is essential
Customer/client service experience is essential
At least some working experience of retail working with customers, unpacking and maintaining stock and store.
Job related knowledge and skills:
Dealing with customers
Competencies required:
Adhering to principles and values
Coping with pressure and setbacks
Relating and networking
Delivering results and meeting customer expectations
We regret that not all applicants will be interviewed.
Should you not hear from us within two weeks please consider your application unsuccessful.
Send Your CV >>> clickssupport@pnet.co.za
